Privacy Policy

Last updated: July 2026 · CR AudioViz AI, LLC · EIN 39-3646201 · Fort Myers, FL

1. Information We Collect

We collect information you provide directly when you create an account, use our services, or contact us:

Account information: name, email address, password (hashed), profile details
Usage data: apps used, prompts submitted, generation history, credit consumption
Payment information: processed exclusively by Stripe and PayPal — we never store card numbers
Technical data: IP address, browser type, device identifiers, session tokens
Communications: support requests, feedback, affiliate applications

2. How We Use Your Information

We use collected information to:

Provide, operate, and improve CR AudioViz AI services and Javari AI
Process payments and manage subscriptions and credit balances
Send transactional emails (receipts, password resets, service announcements)
Personalize your experience and improve AI output quality
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with:

AI providers (OpenAI, Anthropic, Google, Groq, Mistral) to process your prompts — governed by their privacy policies
Payment processors (Stripe, PayPal) for transaction processing
Infrastructure providers (Vercel, Supabase, Cloudflare) for hosting and storage
Law enforcement when required by valid legal process

4. AI & Prompt Data

Your prompts and AI-generated content are processed by third-party AI providers to generate responses. We store your conversation history to enable features like history recall and personalization. You can delete your conversation history at any time from your account settings. We do not use your prompts to train our own models.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where retention is required by law. Anonymized usage data may be retained for analytics purposes.

6. Security

We implement industry-standard security measures: AES-256-GCM encryption for stored credentials, HTTPS/TLS in transit, row-level security in our database, OAuth 2.0 authentication, and regular security audits. No system is 100% secure — please use a strong, unique password.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal data
Export your data in a portable format
Opt out of marketing communications at any time
Lodge a complaint with a supervisory authority (EU/UK users)

To exercise any of these rights, email us at privacy@craudiovizai.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. See our Cookie Policy for details.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately at privacy@craudiovizai.com.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or by posting a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

CR AudioViz AI, LLC · EIN 39-3646201
17868 Terracina Dr, Fort Myers, FL 33913
Email: privacy@craudiovizai.com